Privacy policy


On 25 May 2016, the European regulation on personal data was adopted, reforming the 1978 “Informatique et Libertés” law.

This Regulation provides that, as from 25 May 2018, companies must put in place the legal, technical and organisational measures to comply with their new obligations.

It aims to strengthen the protection of individuals’ right to privacy by imposing a number of rules on companies from the collection of personal data to the end of their exploitation.

The processing of your personal data is carried out in accordance with the law “Informatique et Libertés” n°78-17 of 6 January 1978 and (as from 25 May 2018) with the European Regulation n°2016/679 of 27 April 2016 relating to the Protection of Personal Data.

Definition of “personal data”

Personal data is “any information relating to an identified or identifiable natural person”.

“An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, identification number, location data, online identifier, or one or more elements specific to his physical, physiological, genetic, psychological, economic, cultural or social identity”.

Data controller

In accordance with the legal provisions, we inform you that the Data Controller is:
PRISME EXPERTISES SARL, 11 rue sainte Agnès, 67100 Strasbourg, RCS STRASBOURG 832 303 812

What data do we collect?

The information collected through the forms on this site is used to better meet your expectations.

The data we collect include:

  • Information relating to your civil status such as your surname, first name;
  • Your contact details such as your postal address, e-mail address, telephone number,
  • Information about your project

Why do we collect your data? (Purposes of the processing operation)

Your personal data will only be collected and used if you have given your consent or if such use is based on one of the legal grounds provided for by law, namely:

  • The processing is necessary for the performance of the contract or pre-contractual measures,
  • The processing is necessary to comply with a legal obligation,
  • The processing is necessary for the legitimate interests of our company.

Your data is collected for the following purposes:

  • Contact for an appointment (pre-contractual measures),
  • Preparation of estimates (pre-contractual measures),
  • Establishment of trade statistics to enable us to monitor our activity (legitimate interest),
  • Conducting satisfaction surveys to optimise the quality of our services and products (legitimate interest).

If you have consented, this data may also be used for the following purposes:

  • Commercial prospecting.

Transferring your data

Your data is reserved for our files.

However, they may be communicated to partner companies (companies belonging to our Group, companies belonging to our Partner Network, companies holding a contract with our company)

Data retention period

The personal data we collect is kept for the duration necessary for the operations for which it was collected and in compliance with the legislation in force. At the end of these periods, your data will be destroyed or anonymized.

Password management

Some services on the site require an access code and password. These access codes and passwords are confidential and personal. You are responsible for their management, conservation and consequences of their use. It is your responsibility to take the necessary measures to protect and preserve them. Prisme Expertises cannot under any circumstances be held liable for any fraudulent use.

Your rights

We inform you that you benefit:

  • a right of access to personal data concerning you,
  • a right of rectification in the event of inaccuracy of the data concerning you,
  • in certain circumstances, a right to have your data deleted,
  • in certain circumstances, a right to object to the processing,
  • in certain circumstances, a right to limitation of processing,
  • a right to the portability of your data,
  • a right to withdraw consent (where consent is required).

To exercise these rights, you must send:

  • a postal letter to the following address: PRISME EXPERTISES SARL, 11 rue sainte Agnès, 67100 Strasbourg,
  • or an email to the following address

If, after contacting us, you consider that your computer rights and freedoms are not respected, you can file a complaint concerning the processing of your personal data with the National Commission on Computers and Freedoms.

CNIL, 3 Place de Fontenoy, TSA 80715, 75334 PARIS Cedex.